If you have a presence on the internet (or if you are considering it)
then having your own internet domain name adds to your credibility. It
also means your I.T. infrastructure can change behind it, but your
customers still have the same website address to visit. Your domain
name can also be used within your email addresses (e.g.
This month we look at some of the traps of internet domain name
Depending on which country you are in, different rules apply regarding
who can register a domain name that has your company name in it. In
some cases you may need to provide proof that you own the company name
(e.g. a business registration certificate). In most cases, anyone can
register ‘generic’ addresses including phrases (e.g.
If someone else has already registered the name you want, they own it
for the period that they have paid for.
Registration & Renewal
Domain names are not permanently ‘owned’ – instead they are registered
for a set period of time, usually 1, 2, 3 or 5 years. This is done with
a company called a ‘domain name registrar’. When that period of time is
up, the owner may be advised that it’s time to renew the registration.
The details of the domain name include contact details for both the
owner and a technical contact (usually email addresses), so it’s
important to ensure that these details are correct if you change email
service or technical support companies. If your domain name
registration expires, your email and websites can stop functioning and
someone may be able to take over the registration and become the new
There are many domain name registrars available on the internet,
handling both international domains (e.g. .com, .net) and national
domains (e.g. .co.uk, .com.au). However, there are also a number
of questionable companies that use underhanded tactics to try and
convince you to transfer your domain name to them. If you receive
postal mail or email regarding the renewal of your domain name, contact
your local Computer Troubleshooter to ensure that it is legitimate.
A domain name by itself is useless, much like having a street address
but no building! To communicate with someone in your ‘building’ you
still need a phone number for phone calls to go to and a letter box for
postal mail to go into. Likewise, your domain name also contains
details for where your website is stored and where your email needs to
Your domain name registration comes with a password to allow you or your
technician to alter the details of your other services mentioned above.
It’s only really needed when things do change, which makes it easy to
lose! If your domain name has old, incorrect email addresses listed,
then getting the password reset can require things like the business
owner’s signature on company letterhead paper. This tight security is
in place to prevent other people from trying to reset your password and
gain control of your domain name. Other security features include
locking your domain name so it can’t be transferred to another domain
name registrar and hiding your contact details from public view.
Domain names are just one component of the technology that makes your
website and emails work. Talk to your local Computer Troubleshooter to
ensure your registration is current and protected.